The simplest way to contact our support team is through our Online Support Request Form.
If you need to reach one of our support engineers or license administrators in person, you can use this list to find the appropriate contact information for your:
- Custom and Premium Support Customers
- Safety-Critical and AdaMULTI Customers
- Customers in The Americas, Australia, New Zealand
- Customers in Europe, the Middle East, India, Africa
- Customers in the Far East
- Customers in other regions of the world
Licensing questions should be sent to firstname.lastname@example.org, or call the technical support number listed below.
Customers in North America, South America, Australia, and New Zealand should contact our US technical support engineers at:
(877) GHS-TECH (toll-free number for customers in the USA)
or email email@example.com
Licensing questions can be sent to firstname.lastname@example.org
or call the number listed for support-nl.
Customers in Europe, the Middle East, India, and Africa can contact our
European support staff as follows:
Denmark, Finland, Norway, Sweden
Ireland, South Africa, UK
Austria, Germany, Switzerland
France, India, Spain, Portugal
Benelux and Elsewhere
Please contact our support staff in the Netherlands at +31 33 4613363, or email email@example.com.
Customers in Japan, Taiwan, and South Korea should contact our partner ADaC for support
and licenses, at firstname.lastname@example.org
Customers that have purchased a premium or custom support contract should use the support contact designated in their contract. For licensing questions, contact one of our license administrators for your region as described above.
Licensing questions can be sent to email@example.com
Customers using our Ada product line in Europe should contact our European Ada support staff at firstname.lastname@example.org
Customers using our Ada product line elsewhere should contact our Ada support staff at email@example.com
Customers in areas that are not listed above should contact the GHS Support or Licensing office that is geographically closest to them. If the nearest office is our partner ADaC and you are not in Japan, Taiwan, or South Korea, contact the next-closest office.