Contact Information
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The simplest way to contact our support team is through our Online Support Request Form.
If you need to reach one of our support engineers or license administrators in person, you can use this list to find the appropriate contact information for your:
- Custom and Premium Support Customers
- Safety-Critical and AdaMULTI Customers
- Customers in The Americas, Australia, New Zealand
- Customers in Europe, the Middle East, India, Africa
- Customers in the Far East
- Customers in other regions of the world
Customers in The Americas, Australia, New Zealand, Japan, Taiwan and South Korea
Licensing
Licensing questions should be sent to license@ghs.com, or call the technical support number listed below.
Technical Support
Customers in North America, South America, Australia, and New Zealand should contact our US technical support engineers at:
+1 (877) GHS-TECH (toll-free number for customers in the USA)
or
+1 (805) 965-0124
or email support@ghs.com
Customers who purchased their products from a company other than GHS, such as a distributor, should contact such company first for all licensing and support questions.
Customers in Europe, the Middle East, India, Africa
Licensing
Licensing questions can be sent to eurolicense@ghs.com
or call the number listed for support-nl.
Technical Support
Customers in Europe, the Middle East, India, and Africa can contact our
European support staff as follows:
Israel
Turkey
Denmark, Finland, Norway, Sweden
Ireland, South Africa, UK
Austria, Germany, Switzerland
Italy
France
India
Spain, Portugal
Benelux and Elsewhere
Please contact our support staff in the Netherlands at +31 33 4613363, or email support-nl@ghs.com.
Custom/Premium Support Customers
Customers that have purchased a premium or custom support contract should use the support contact designated in their contract. For licensing questions, contact one of our license administrators for your region as described above.
Safety-Critical and AdaMULTI Customers
Licensing
Licensing questions can be sent to adalicense@ghs.com
Technical Support
Customers using our Ada product line in Europe should contact our European Ada support staff at support-adauk@ghs.com
Customers using our Ada product line elsewhere should contact our Ada support staff at support-ada@ghs.com
Other
Customers in areas that are not listed above should contact the GHS Support or Licensing office that is geographically closest to them. If the nearest office is our partner ADaC and you are not in Japan, Taiwan, or South Korea, contact the next-closest office.