Contact Information

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The simplest way to contact our support team is through our Online Support Request Form.

If you need to reach one of our support engineers or license administrators in person, you can use this list to find the appropriate contact information for your:

 

Customers in The Americas, Australia, New Zealand, Japan, Taiwan and South Korea

Licensing

Licensing questions should be sent to license@ghs.com, or call the technical support number listed below.

Technical Support

Customers in North America, South America, Australia, and New Zealand should contact our US technical support engineers at:

+1 (877) GHS-TECH (toll-free number for customers in the USA)
 or
+1 (805) 965-0124

or email support@ghs.com

Customers who purchased their products from a company other than GHS, such as a distributor, should contact such company first for all licensing and support questions.

Customers in Europe, the Middle East, India, Africa

Licensing

Licensing questions can be sent to eurolicense@ghs.com

or call the number listed for support-nl.

Technical Support

Customers in Europe, the Middle East, India, and Africa can contact our
European support staff as follows:

Israel

support-il@ghs.com

Turkey

support-tr@ghs.com

Denmark, Finland, Norway, Sweden

support-se@ghs.com

Ireland, South Africa, UK

support-uk@ghs.com

Austria, Germany, Switzerland

support-de@ghs.com

Italy

support-it@ghs.com

France

support-fr@ghs.com

India

support-in@ghs.com

Spain, Portugal

support-es@ghs.com

Benelux and Elsewhere

Please contact our support staff in the Netherlands at +31 33 4613363, or email support-nl@ghs.com.

Custom/Premium Support Customers

Customers that have purchased a premium or custom support contract should use the support contact designated in their contract. For licensing questions, contact one of our license administrators for your region as described above.

Safety-Critical and AdaMULTI Customers

Licensing

Licensing questions can be sent to adalicense@ghs.com

Technical Support

Customers using our Ada product line in Europe should contact our European Ada support staff at support-adauk@ghs.com

Customers using our Ada product line elsewhere should contact our Ada support staff at support-ada@ghs.com

Other

Customers in areas that are not listed above should contact the GHS Support or Licensing office that is geographically closest to them. If the nearest office is our partner ADaC and you are not in Japan, Taiwan, or South Korea, contact the next-closest office.